Terms & Conditions

<Price>

We do the sales price with a displayed amount of money .
In addition, there is it when it costs delivery charges separately. Please confirm a product details page about the delivery charges.
Shipping fee may vary depending on region and country of delivery.

*NOTICE
Import duties, value added tax, an entry fee, delivery charges may be caused by law or the regulation of the country of the destination of customer.
You are to bear the import duty and all other local expenses
at the destination.

<Payment>

A payment method: Credit card, The Paypal settlement is available.
Payment time: Paying is settled at the time of a product order.

<Return Policy>

We do not accept return of goods unless a product is defective.

<Delivery>

The product becomes the build-to-order manufacturing. We inform delivery date after receiving a request of the delivery.
It may take 1-2 months by the shipment of the product.

<Others>

○Dealership person in charge
Komatsu-ya Ltd. Hideo Komatsu
○Address:
378-5, Aoyama, Midori-ku, Sagamihara-shi, Kanagawa
○Business hours
From 10:00 a.m. to 5:00 p.m.
○Reference
TEL +81-42-780-8518
FAX +81-42-780-0122
E-mail address info@shamisen-komatsuya.com
dealer in secondhanded articles permission tool dealer
No. 452770010203
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・Please contact me on The occasion of a visit beforehand by all means.
Because there is the case that cannot support, approve the sudden visit.
・A call is acceptance for from 10:00 a.m. to 17:00 p.m. other than (regular holiday) on Saturday and Sunday. When there is not the person in charge, we may not cope in English.
Send an opinion, a question, the inquiry of the product by an email willingly.
・The receptionist of the email has it at any time, but approve it because there is it when a professional reply becomes slow.
・In our store, Saturday and Sunday a week are a regular holiday. I send the emails such as the order of Saturday and Sunday and the question on Monday and come.

<Contact>

Corporate Name:Komatsu-ya Ltd.

Name:Hideo Komatsu

Address:378-5, Aoyama, Midori-ku, Sagamihara-shi, Kanagawa, 神奈川県 2520156

Tel:+81-42-780-8518